Shipping & Returns
Shipping Policy
Processing times + delivery times when listed is the estimated time it takes to get an item to you.
CBD SHIP USA, LLC ships internationally and USA domestic. CBD SHIP USA, LLC provides free shipping on most items and follows flat rate shipping on other items in order to minimize costs associated with shipping items to customers. However, shipping costs depending on the region from which the item is being sent. US to US shipping is automatically calculated to minimize shipping costs.
Return & Exchange Policy
We gladly follow a 14-day return policy during which a customer may return an item that is undamaged and unused with tags still attached within 14 days from when the item was received.
We gladly will also provide a return/refund policy for any damaged or defective items as long as any claims are placed within the agreed upon 5 days of the item being received.
Reach out to us at: info@cbdshipusa.com to initiate a return/refund.